Interdependência e conexões entre rotinas organizacionais: revisão e análise sobre a relação com artefatos
Resumo
Pautados pela perspectiva da prática, os interesses de investigação de teóricos organizacionais vêm elevando o nível de análise, a partir do que acontece dentro de rotinas, para questões acerca da interdependência entre rotinas. Ao mesmo tempo, a evolução do papel de artefatos físicos e digitais na dinâmica de rotinas vem apresentando distintas direções, ora posicionando esses elementos como periféricos, ora como centrais. Diante disso, o objetivo deste estudo residiu em evidenciar o que a literatura produziu sobre interdependência e conexões entre rotinas organizacionais, bem como sua relação com artefatos. Para tanto, realizou-se uma revisão da literatura a partir das bases Web of Science e SCOPUS. Os seguintes aspectos foram identificados: (a) o predomínio da perspectiva da prática como lente teórica; (b) a categorização da interdependência entre rotinas; e (c) os elementos apontados como mecanismos de conexão entre rotinas. A literatura sugere que os artefatos podem conectar rotinas organizacionais ao transferir informação e conhecimento; ou como bases de entendimento para a execução de ações. Assim, este estudo propõe uma agenda de pesquisas para orientar a conceitualização de conexões entre rotinas organizacionais, considerando o papel dos artefatos nessa dinâmica.
Palavras-chave
Organização; Rotinas; Interdependência; Conexões; Artefatos.
Texto completo:
Referências
BALDESSARELLI, Giada; LAZARIC, Nathalie; PEZZONI, Michele. Organizational routines: Evolution in the research landscape of two core communities. Journal of Evolutionary Economics, v. 32, n. 4, p. 1119-1154, 2022.
BOHANNON, Angel X.; COBURN, Cynthia E. Cascading webs of interdependence: Examining how and when coordinated change happens in a district central office partnership. Journal of Educational Change, p. 1-28, 2023.
D’ADDERIO, Luciana. The performativity of routines: Theorising the influence of artefacts and distributed agencies on routines dynamics. Research policy, 2008, 37.5: 769-789.
D'ADDERIO, Luciana. Artifacts at the centre of routines: Performing the material turn in routines theory. Journal of institutional economics, v. 7, n. 2, p. 197-230, 2011.
D’ADDERIO, Luciana. Materiality and routine dynamics. Cambridge handbook of routine dynamics, p. 85-99, 2021.
DAY, Arla et al. Perceived information and communication technology (ICT) demands on employee outcomes: the moderating effect of organizational ICT support. Journal of occupational health psychology, v. 17, n. 4, p. 473, 2012.
DÖNMEZ, Denniz; GROTE, Gudela; BRUSONI, Stefano. Routine interdependencies as a source of stability and flexibility. A study of agile software development teams. Information and Organization, v. 26, n. 3, p. 63-83, 2016.
EWENSTEIN, Boris; WHYTE, Jennifer. Knowledge practices in design: the role of visual representations asepistemic objects'. Organization studies, v. 30, n. 1, p. 07-30, 2009.
FARAJ, Samer; LEONARDI, Paul M. Strategic organization in the digital age: Rethinking the concept of technology. Strategic Organization, v. 20, n. 4, p. 771-785, 2022.
FELDMAN, Martha S. A performative perspective on stability and change in organizational routines. Industrial and corporate change, v. 12, n. 4, p. 727-752, 2003.
FELDMAN, Martha S. et al. Beyond routines as things: Introduction to the special issue on routine dynamics. Organization science, v. 27, n. 3, p. 505-513, 2016.
FELDMAN, Martha S. et al. (Ed.). What is routine dynamics? Cambridge handbook of routine dynamics, p. 1-18, 2021.
FELDMAN, Martha S.; PENTLAND, Brian T. Reconceptualizing organizational routines as a source of flexibility and change. Administrative science quarterly, v. 48, n. 1, p. 94-118, 2003.
FELDMAN, Martha S.; RAFAELI, Anat. Organizational routines as sources of connections and understandings. Journal of Management Studies, v. 39, n. 3, p. 309-331, 2002.
GLASER, Vern L. Design performances: How organizations inscribe artifacts to change routines. Academy of management journal, v. 60, n. 6, p. 2126-2154, 2017.
HARDY-VALLÉE, Benoit. Que é um conceito. São Paulo: Parábola, p. 51-72, 2013.
HOEKZEMA, Jan. Bridging the gap between ecologies and clusters: Towards an integrative framework of routine interdependence. European Management Review, v. 17, n. 2, p. 559-571, 2020.
KNOL, Wilfred H. et al. Establishing the interplay between lean operating and continuous improvement routines: a process view. International Journal of Operations & Production Management, v. 42, n. 13, p. 243-273, 2022.
KREMSER, Waldemar; PENTLAND, Brian T.; BRUNSWICKER, Sabine. Interdependence within and between routines: A performative perspective. In: Routine dynamics in action: Replication and transformation. Emerald Publishing Limited, 2019. p. 79-98.
KREMSER, Waldemar; SCHREYÖGG, Georg. The dynamics of interrelated routines: Introducing the cluster level. Organization Science, v. 27, n. 3, p. 698-721, 2016.
LEBARON, Curtis et al. Coordinating flexible performance during everyday work: An ethnomethodological study of handoff routines. Organization Science, v. 27, n. 3, p. 514-534, 2016.
LEONARDI, P. M. Digital materiality? How artifacts without matter, matter. First Monday, [S.l.], v. 15, n. 6, 2010.
LEONARDI, Paul M. Materiality, sociomateriality, and socio-technical systems: What do these terms mean? How are they different? Do we need them? Materiality and organizing: Social interaction in a technological world, v. 25, n. 10, p. 10-1093, 2012.
LEONARDI, Paul M. Theoretical foundations for the study of sociomateriality. Information and organization, v. 23, n. 2, p. 59-76, 2013.
ORLIKOWSKI, Wanda J.; SCOTT, Susan V. 10 sociomateriality: challenging the separation of technology, work and organization. Academy of Management annals, v. 2, n. 1, p. 433-474, 2008.
PENTLAND, Brian T.; FELDMAN, Martha S. Designing routines: On the folly of designing artifacts, while hoping for patterns of action. Information and organization, v. 18, n. 4, p. 235-250, 2008.
PENTLAND, Brian T.; FELDMAN, Martha S. Organizational routines as a unit of analysis. Industrial and corporate change, v. 14, n. 5, p. 793-815, 2005.
PENTLAND, Brian T.; GOH, Kenneth T. Routines and Organizational Change. Oxford, UK: Oxford University Press, 2021.
PENTLAND, Brian T.; RUETER, Henry H. Organizational routines as grammars of action. Administrative science quarterly, p. 484-510, 1994.
PENTLAND, Brian; RECKER, Jan; WYNER, George. Conceptualizing and measuring interdependence between organizational routines. In: Proceedings of the 37th International Conference on Information Systems (ICIS 2016). Association for Information Systems (AIS), 2016. p. 1-10.
ROSA, Rodrigo A.; KREMSER, Waldemar; BULGACOV, Sergio. Routine interdependence: Intersections, clusters, ecologies and bundles. Cambridge handbook of routine dynamics, p. 244-254, 2021.
ROWLEY, Jennifer; SLACK, Frances. Conducting a literature review. Management research news, v. 27, n. 6, p. 31-39, 2004.
SCHEIN, E. H. Organizational Culture and Leadership. San Francisco: Jossey-Bass, 1985.
SELE, Kathrin; GRAND, Simon. Unpacking the dynamics of ecologies of routines: Mediators and their generative effects in routine interactions. Organization Science, v. 27, n. 3, p. 722-738, 2016.
SPEE, Paul; JARZABKOWSKI, Paula; SMETS, Michael. The influence of routine interdependence and skillful accomplishment on the coordination of standardizing and customizing. Organization Science, v. 27, n. 3, p. 759-781, 2016.
TURNER, Scott F.; RINDOVA, Violina. A balancing act: How organizations pursue consistency in routine functioning in the face of ongoing change. Organization science, v. 23, n. 1, p. 24-46, 2012.
WENZEL, Matthias; DANNER-SCHRÖDER, Anja; SPEE, A. Paul. Dynamic capabilities? Unleashing their dynamics through a practice perspective on organizational routines. Journal of Management Inquiry, v. 30, n. 4, p. 395-406, 2021.
YAMAUCHI, Yutaka; HIRAMOTO, Takeshi. Performative achievement of routine recognizability: An analysis of order taking routines at sushi bars. Journal of Management Studies, v. 57, n. 8, p. 1610-1642, 2020.
Visitas a este artigo: 274
Total de downloads do artigo: 149